How to fix repair HP Touchsmart with sound but no picture (COMO REPARAR PANTALLA HP TODO EN UNO)

How to fix repair HP Touchsmart with sound but no picture (COMO REPARAR PANTALLA HP TODO EN UNO)

In this video, I will explain about a black screen problem with the HP Touchsmart series and how to repair this issue. This computer is the HP Touchsmart 600-1000. There were two problems with this computer. The HDMI was overheating and was replaced. In addition, further research indicated that the power inverter board was also bad. If you have this issue try changing the power inverter board first.

If you have questions on how to open the computer, you may post the question in the comment section. Thanks for watching.

Watch how to open this HP Touchsmart Desktop:

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Comments

  1. Jack A.
    Jack A. 2 January, 2022, 13:42

    My Hp 23 touch screen all in one, has a black screen from the start. but I can tell the hard drive is being read. any one has an Idea what could be causing this. thanks.

    Reply this comment
  2. W Ad
    W Ad 2 January, 2022, 13:42

    My hp smart touch screen is flickering, start from bottom of the screen. Need help to fix that?

    Reply this comment
  3. uRaiN IOS
    uRaiN IOS 2 January, 2022, 13:42

    @runforlife where can I buy the board

    Reply this comment
  4. uRaiN IOS
    uRaiN IOS 2 January, 2022, 13:42

    Where can I buy the board

    Reply this comment
  5. Judith Germán
    Judith Germán 2 January, 2022, 13:42

    can somebody help? My screen is fully black , it just turns on but the screen is black

    Reply this comment
  6. SureshotTheGuru
    SureshotTheGuru 2 January, 2022, 13:42

    Thanks for your video! My sister gave me an HP 320-1125F because it would not power on. After it just sat unplugged for a month, about two weeks ago, I plugged it in and hit F10 a few times and was able to get to the BIOS setup screen. It worked for about a week with no problems. Then one day as I applied some updates the screen went black. Now I have the black screen and my keyboard and mouse are not powering on. The power light on the Touchsmart is on (with no flashing). The fans come on for about a second but then nothing (no beep or anything else). The same keyboard and mouse work on my other computer and laptops and they DID work with this same HP 320 Touchsmart unit. Any idea what's going on or what direction I should go? Thanks in advance!

    Reply this comment
  7. Kevin Flateau
    Kevin Flateau 2 January, 2022, 13:42

    Hello – maybe you can help me. I have a HP TouchSmart 310-1020 AIO PC that only shows a black screen. I purchased a replacement motherboard. I have the back open and have disconnected all wires and removed CPU/Graphics cooling fin. I can't figure out how to remove the motherboard to be able to replace it. What/where is holding it on? I appreciate any help you can offer. Thanks!

    Reply this comment
  8. TreMuch Brown
    TreMuch Brown 2 January, 2022, 13:42

    When I plug the power adapter into the power outlet of my HP 320, the green LED light goes off on the adapter and my computer will not turn on. Can you please tell me how to fix this problem or if it's cheaper to just buy another computer?

    Reply this comment
  9. Alex Kamermans
    Alex Kamermans 2 January, 2022, 13:42

    I also have pink vertical lines on my TouchSmart 600-1150. Did replacement of the graphics card resolve the issue?

    Reply this comment
  10. rich carter
    rich carter 2 January, 2022, 13:42

    my problem with my touchsmart iq527 is the flickering screen. do any of you know how to fix this? everything else seem to run without problems.

    Reply this comment
  11. Julio Mendez
    Julio Mendez 2 January, 2022, 13:42

    Yes, Now the computer worked for 2 or more hours, I turn off the computer off, leave the computer off for 4 hours, when i went back, now again is showing the hp logo for less than a second and then black screen.

    Reply this comment
  12. Julio Mendez
    Julio Mendez 2 January, 2022, 13:42

    Update: I opened up and remove CD, memory modules, HD and back cover and clean the fan, now it was working for 30 minutes then went black again, but still working beacuase I was listening music, i shut it uff and turn it on again and it has been working for 20 minutes.

    Reply this comment
  13. Julio Mendez
    Julio Mendez 2 January, 2022, 13:42

    Ok, The power light stays green all the time, CD is working also and averytime I hit CTRL_ALT_DEL, it's the same, you can see the HP logo for less than a second. (I attached a usb keyboard)

    Reply this comment
  14. Julio Mendez
    Julio Mendez 2 January, 2022, 13:42

    Ups, I need to check, tomorrow I'll let you know.  Thanks for listen up my comment.

    Reply this comment
  15. Julio Mendez
    Julio Mendez 2 January, 2022, 13:42

    My problem is with my HP Touchsmart 310, you can barely see the HP logo for about 1/3 sec everytime you turn the computer on, then black screen only,  on the side you can see the HD blinking and the power button green, please advise and thank you!

    Reply this comment
  16. Donald Wilson
    Donald Wilson 2 January, 2022, 13:42

    Is there a way to test the LED Inverter Board with a digital multimeter to find out if the board is bad?

    Reply this comment
  17. Anonymous -76
    Anonymous -76 2 January, 2022, 13:42

    My problem is that my screen, instead of black.. I would instead see blue lines. And then white would turn into pink. When I play any games with alot of darkness or black pictures/characters, its very hard to see it. Can somebody please try and help me. PLEASE.

    Reply this comment
  18. FRENOSS69
    FRENOSS69 2 January, 2022, 13:42

    Hi, I have a HP touchsmart 320 that wont go on at all. It has a little green light that blinks on and off in the back but the computer wont go on. Does this computer have a fuse or something simple I can check? Thank you.

    Reply this comment
  19. G G
    G G 2 January, 2022, 13:42

    Hi again:  The system I'm working on is the HP 310-1125y AllInOne and it does NOT have an HDMI card/port, so do you think it's safe to assume it is the Power Invertor?
    I have pulled it apart and cleaned everything, even though it really wasn't that dirty.

    When I try to reboot after uninstalling SW,  it does a graceful Shutdown but only restarts to a Black screen yet the power light and CD drive are still active. 
    I then MUST unplug AC then plug in and hit the power button to get it to boot back up.

    Since there is not HDMI, do you think this is indicative of the power inverter?

    Thanks!

    Reply this comment
  20. Bruno Alves
    Bruno Alves 2 January, 2022, 13:42

    Hi. I have a touchsmart 600. Windows starts normally, i can hear the initilialization sound, but no video. I can play xbox on it normally, but i cant see pc s vídeo. Ant tips?? Thanks

    Reply this comment
  21. mooki
    mooki 2 January, 2022, 13:42

    Hi Runforlife, My HP touchsmart 310 PC screen went black after I placed my desk lamp behind the PC. what could be the problem?

    Reply this comment
  22. Ross Brown
    Ross Brown 2 January, 2022, 13:42

    these computer hates window 7 do not upload it

    Reply this comment
  23. Elysia Hays-Williamson
    Elysia Hays-Williamson 2 January, 2022, 13:42

    Has anyone had a problem with the sound just going completely out on the tx2? When looking up the driver computer says that there isn't a problem, or doesn't detect one. Checked to make sure I wasn't a dork & just had it on mute, nope… when looking at the sound volume, all of the lights go on as if it thinks it's making a sound, but no sound… is there a replacement sound card for this? Or do I just end up scrapping it all together because it will mean I have to get a new motherboard?

    Reply this comment
  24. Vladislav Dolnik
    Vladislav Dolnik 2 January, 2022, 13:42

    HP Touchsmart iQ546t, black screen. I replaced the power inverter, it did not help. Possibly HDMI card should be replaced, too. Google search does not provide clear results on it. Where can find specification and buy it? Probably it should look like your HDMI card, I cannot see anything similar inside. Please, advise.

    Reply this comment
  25. Raphmoney mben
    Raphmoney mben 2 January, 2022, 13:42

    My Hp touch smart 600 1120 turn OFF by itself,help

    Reply this comment
  26. Kanon1000d
    Kanon1000d 2 January, 2022, 13:42

    Thnx for the great video.
    Can you please tell me where to buy de hdmi card. I have the exact same problem. Thank you in advance.

    Reply this comment
  27. tpax3p
    tpax3p 2 January, 2022, 13:42

    Can some one tell me where i can find  power inverter board for 310 touchsmart ? Cant find it anywhere ( Im from UK. May be part number will help me ?

    Reply this comment
  28. George Barajas
    George Barajas 2 January, 2022, 13:42

    Was it the LCD Power Inverter you replaced or the HP Inverter board? 
    This was extremely helpful. I had been dealing with this issue for 3 months.

    Reply this comment
  29. Soluciones Informáticas García Manteca
    Soluciones Informáticas García Manteca 2 January, 2022, 13:42

    where did you give the graphic card?

    Reply this comment
  30. slscsi
    slscsi 2 January, 2022, 13:42

    I solved the heat problem in a VERY Simple & FREE way; I removed the left & right rear panels. Then Laid them side by side on a work table; then with a 1/4th inch metal drill bit VERY VERY Carfully put SIX holes in each panel. I also removed the Fan & put a hole in the "casing" side facing the RAM.

    Reply this comment
  31. G IO
    G IO 2 January, 2022, 13:42

    Thanks Runforlife, your videos are very illustrative. Actually I have problems with the sound, I already did all drivers update, recovery and others things and it didn't work, I think the problem is the audio card. Could you please let me know where is that located? Where can I buy a replacement? Touchsmart 600-1120. I really appreciate your support. Take care.

    Reply this comment
  32. Mark D Johnson
    Mark D Johnson 2 January, 2022, 13:42

    I have an HP touchsmart 320 all in one desktop  that the screen is black and the computer is on. Can you help me find out what is wrong with this unit?

    Reply this comment
  33. Teresa Nichole
    Teresa Nichole 2 January, 2022, 13:42

    What about the 300 series? Does the whole motherboard have to be replaced?

    Reply this comment
  34. minor25
    minor25 2 January, 2022, 13:42

    ok I will do that. and thanks for you time

    Reply this comment
  35. Runforlife
    Runforlife 2 January, 2022, 13:42

    Hi, since your computer was dropped there is a high chance that the board that controls the touchscreen sensor was damaged, or a connector (flex cable) became unplugged. The touchscreen board is about an inch long and is located very close to the power button, which makes sense that the touchscreen is no longer working. The best way to find out if this is the issue is to open the computer and inspect for broken components; in particular for that touchscreen board next to the power button.

    Reply this comment
  36. minor25
    minor25 2 January, 2022, 13:42

    my HP TouchSmart IQ506 fall to ground and now a corner of the grey color plastic around of the power button is broken . now the touch screen future do not work but everything else is working fine . now I only can use the Pc whit a mouse and keyboard. DO YOU KNOW HOW TO FIX THIS? whats need to be replace ? thanks

    Reply this comment
  37. Runforlife
    Runforlife 2 January, 2022, 13:42

    The other possibility as we discussed could be the female base soldered to the motherboard on the back of the computer, to which the power adapter connects to. I know that you said that you checked the power from the power supply, so basically that leaves us to a bad solder on the female jack. That part will most likely require resoldering or replacement. Is the female jack to which you connect the power adapter soldered to a miniboard or to the main motherboard?

    Reply this comment
  38. Runforlife
    Runforlife 2 January, 2022, 13:42

    Hi Jay, for your description of the issue. It is clear that there is a false contact. Weather it is the power adapter itself or the female connector that is soldered to the motherboard. There is a chance that the issue might be the adapter. Sometimes the side that connects to the computer becomes worn out, and the cables inside of the black coating become worn out or cut off from the metal tip that connects to the back of the PC.

    Reply this comment
  39. Soraya G
    Soraya G 2 January, 2022, 13:42

    HI,Jay here. I opened the back and tested the connector with the power cable. Wiggling the cable in the connector made the little green power LED flicker on + off.I checked the power supply w my volt meter + it is putting out the proper voltage,so I suspect that the problem is in the little connector box that receives the power cable. It's soldered to the mother board and I think it needs to be replaced. What do you think? Is this part sold separately ?

    Reply this comment
  40. Runforlife
    Runforlife 2 January, 2022, 13:42

    Hi, when you say that you opened it and checked the power supply in the back and it sparks when touched with the cable, what power supply do you refer to? The power supply or adapter is external. It is the black rectangular one that has the power cable, which connects to the electrical outlet. These models do not have an internal power supply. Also how did you check that the power adapter is working? More information may help me diagnose what the issue is.

    Reply this comment
  41. Soraya G
    Soraya G 2 January, 2022, 13:42

    We have an issue with the TouchSmart 320-1030 Desktop PC not turning on. We checked the cable and the adapter and they are working. We opened and check the power supply in the back and it sparks when touched with the cable., we believe this is the problem, Could it be something else? we have tried to find the part number to repair it with no luck. Thank you!

    Reply this comment
  42. CT Khalifa
    CT Khalifa 2 January, 2022, 13:42

    thank you very much!

    Reply this comment
  43. Runforlife
    Runforlife 2 January, 2022, 13:42

    Hi, I just made a video on how to open this computer. The link is at the bottom of the description of this video.

    Reply this comment
  44. CT Khalifa
    CT Khalifa 2 January, 2022, 13:42

    if you can do that thank you, i need it asap my computer doesn't last 10 minutes without getting hot, haven't cleaned the fans in 4 years . .

    Reply this comment
  45. minor25
    minor25 2 January, 2022, 13:42

    Hi one question. I have a HP touchsmart IQ506 and the touchscreen won't work after the PC falling to the floor do you know what can be broke inside ? how can this problems be fixed ?

    Reply this comment
  46. Runforlife
    Runforlife 2 January, 2022, 13:42

    I will try to post a video on how to open it in a few weeks or sooner. Thanks.

    Reply this comment
  47. CT Khalifa
    CT Khalifa 2 January, 2022, 13:42

    hello i also have an hp touch smart series 600-1000 i was wondering if you can make a tutorial on taking it apart till i hit the fans, and putting it back together i tried but since i have no experince i wasnt able to get to the fans and i dont want to cause any damage, and i cannot pay for my computer to be cleaned i harly get enough money if you could make a tutorial i would really appreciate it, you have earned one more subscriber.

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