Macbook Pro flexgate repair: No backlight when moving lid, detailed walkthrough on how to fix it

Macbook Pro flexgate repair: No backlight when moving lid, detailed walkthrough on how to fix it

🔵 We fix Macbooks & offer free estimates.
🔵 Send us your Macbook for repair!
🔵 We’ll send you a box with a pre-paid shipping label for your repair!
🔵 We offer iPhone data recovery:
🔵 We offer lab hard drive data recovery:

👉 LEARN HOW TO DO THIS:
› In-person classes:
› Beginner’s guide:
› Support forum: $29/mo

👉 CHIPS & COMPONENTS:

👉 TOOLS USED:
✓ Soldering Irons:
› Louis’ Hakko station(no tweezers):
› Paul’s Hakko station(works with tweezers):
› Micro Soldering Pencil:
› Hot tweezers:
› Atten ST-862D hot air station with bent nozzles:

✓ CHEAP HAKKO ALTERNATIVES:
› TS100 soldering iron:
› Recommended tips: TS-C4: TS-KU

✓ Preferred Soldering Tips
› Fine:
› Flat:
› GPU wicking:
› Micro soldering tip:

✓ Microscopes:
› Microscope:
› Barlow lens:
› LED light:
› CHEAP alternative microscope:

✓ Soldering/Repair Supplies:
› Solder:
› Desoldering braid:
› Flux:
› Solder paste:
› THICK insulated jumper wire:
› THIN insulated jumper wire:
› Kapton tape:
› Tweezers:
› Blades:
› Freeze Spray:
› Conformal coating:
› Conformal coating curing pen:

✓ Diagnostic tools:
› USB amp meter:
› USB-C amp meter:
› On-Screen multimeter:
› Multimeter Probes:
› CHEAP multimeter:
› Bench PSU: CSI3005P
› Phoneboard:
› Boardview software:

✓ Ultrasonic Cleaning:
› ALL MACBOOKS & CELLPHONES: Crest P1200H-45:
› PRE-TOUCHBAR MACBOOKS & CELLPHONES: Crest P500H-45:
› CELLPHONES ONLY: Crest P230H-45:
› Branson EC cleaning fluid:

✓ Desk supplies:
› Desk:
› Chair:
› Fume Extractor:
› Work mat:
› Outlets:
› Gloves:
› Durable lightning cable:
› Fine tipped snippers:

✓ Screwdrivers:
› iPhone bottom screw:
› Macbook bottom screw:
› Torx T3:
› Torx T5
› Torx T6
› Torx T8
› Phillips #0:
› Phillips #000:

✓ RECORDING EQUIPMENT:
› Work cam:
› Overhead cam:
› Work mic:
› Home mic:
› Microscope camera: – mine is DISCONTINUED, closest one I can find.
› HDMI capture:

👉 Discord:

👉 Affiliate:
› Buying on eBay? Support us while you shop!
› Rossmann Repair Group Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

👉 Leave a tip for us via cryptocurrency if we’ve helped you out:
› Credit card:
› Bitcoin: 1EaEv8DBeFfg6fE6BimEmvEFbYLkhpcvhj
› Bitcoin Cash: qzwtptwa8h0wjjawr5fsm0ku8kf40amgqgm6lx4jxh
› Dash: XwQpZuvMvU44JT7C7Uh6xHvkSadzJw9fMN
› Dogecoin: DKetsoCvwa2hF29ssgUA4Wz4hxT4kj3KLU
› Ethereum: 0x6f6870feb48f08388ee345cf0261e2f03d2fa310
› Ethereum classic: 0x671bfd61ba87edf6365c97cea33d66ba73645510
› Litecoin: LWnbTTAjojZQt68ihFJFgQq3cYHUsTcyd7
› Verge: DFumZ5sMhi3JktLQpsTVtV9xUt3zKDrcZV
› Zcash: t1Ko3FkphQYoQroQc8k2DVk4WKMAbmNR8PH
› Zcoin: a8QdvArHmdRYe1MjiqtP6jDNe6Z4JgnRKZ

Categories: Computer System

About Author

Comments

  1. Hennny__
    Hennny__ 22 June, 2022, 02:43

    Guys it's possible. Just had a sub-30 minute phone call with apple, and they are fixing my 2017 15" flexgate/dustgate (both issues, I was going to fix it myself) macbook for free! I believe I hold the speedrun world record for this (26:49).

    Instructions: politely let them know that you know this is flexgate/dustgate and that it is a known design flaw. They might say that only applies to 13" models (my rep "misread" this and told me they will do the repair, and then "realized his mistake" after he had already accepted the repair). If that's the case, keep trying and asking for a new agent until you find a manager sympathetic to your problem. I think I got lucky and this isn't the first time he had "accidentally misread" the 13 as a 15. They know it's bad and they know you will keep escalating, so I think they are just letting it happen to stop wasting employee time at this point. Maybe they are working from home and don't have other staff constantly listening in, maybe they have a bunch of screens left in stock. I also think you have better chances calling after hours so that your call isn't routed to a busy call center in the middle of the day.

    Reply this comment
  2. Forest
    Forest 22 June, 2022, 02:43

    how to prevent it ? i just bought an 15'' 2016 max out and i want to prevent this..

    i bought it from amazon like "(Renewed)" and work fine but i wanna protect it

    Reply this comment
  3. Akim Hamlet
    Akim Hamlet 22 June, 2022, 02:43

    Rewatching as I'm getting one of these coming in about 2 weeks

    Reply this comment
  4. Stephen Lam
    Stephen Lam 22 June, 2022, 02:43

    Just want to know what is the scrapping tool.

    Reply this comment
  5. Durzel
    Durzel 22 June, 2022, 02:43

    Louis changed his outfit to bring Paul in, immersion ruined 😓

    Reply this comment
  6. Steve L
    Steve L 22 June, 2022, 02:43

    WOW. Too much for my little brain. Great job.

    Reply this comment
  7. Allie W.
    Allie W. 22 June, 2022, 02:43

    Are you still getting feedback that Apple with do this? I have two 2016 Macbook Pros with this issue (the screens literally went black independent of each other only a few weeks apart). Apple is digging in their heels claiming that it is NOT covered and they want me to pay $750/screen. Just curious if you have heard anything more recently.

    Reply this comment
  8. Nonoland SVR49
    Nonoland SVR49 22 June, 2022, 02:43

    Tant qu'il y a des pigeons pour acheter ce genre de daube…

    Reply this comment
  9. djrx
    djrx 22 June, 2022, 02:43

    Can I ship you my 15 inch to fix?

    Reply this comment
  10. mohamed atyawi
    mohamed atyawi 22 June, 2022, 02:43

    i have this probleme with my Macbook pro touchbar A1707 15 INCH screen model
    i dont know what to do apple reseller point said we accept only 13 inch model
    am lost please help a brother out Mr louis

    Reply this comment
  11. gilwe
    gilwe 22 June, 2022, 02:43

    Such ש valuable info! On my A1707 the screen has got tiny horizontal lines from top to bottom. At first it used to only happen when fully opening the lid, but now no matter what the lid position is, the line are always there. Is this also a result of a broken backlight cable, or the other, center image cable? if it's the image cable, can the cable be just replaced? or could you used the same method to "extend" the image cable? as Paul said it's long enough.. thanks so much

    Reply this comment
  12. Star Gazer
    Star Gazer 22 June, 2022, 02:43

    Screen messed up on my A1707.
    Popped the hood only to find mint condition flex cables.
    What could be wrong, in not the flex cables?

    Reply this comment
  13. Theorn Campbell
    Theorn Campbell 22 June, 2022, 02:43

    Will Apple authorize a free repair if I'm not the original owner of the machine?

    Reply this comment
  14. Superfabian
    Superfabian 22 June, 2022, 02:43

    I just got this flexgate problem on my 13 2016 non Touch Bar model, which is 5 years and 2 months old. And this program in germany covers it only for 5 year. do you think they will still fix it for free even that im over? you you think its good tobe pushy in this case ?what would u do?

    Reply this comment
  15. W1cH0 99
    W1cH0 99 22 June, 2022, 02:43

    Hey guys, does this still happens to the 2020 M1 MacBook Air and pro?

    Reply this comment
  16. Tony Trilex
    Tony Trilex 22 June, 2022, 02:43

    what tool do you use for the traces

    Reply this comment
  17. Star Gazer
    Star Gazer 22 June, 2022, 02:43

    Screen messed up on my A1707 pristine MBP 2½ yrs in.
    Spent 2 hrs today in Apple store.
    Manager made phone calls.
    Absolutely impossible to have them repair this free of charge. They kept referring to the 13 inch repair programme regardless of what I said.
    Me sad….

    Reply this comment
  18. avarlin
    avarlin 22 June, 2022, 02:43

    Good job, might i suggest that you strip the screens cable prior to cutting the end off, that way you can use tape to picture frame the section you wish to strip but more importantly hold the delicate end down a lot more securely, the moment it folded looked like a butt clench moment 🙂

    Reply this comment
  19. Madhawa333
    Madhawa333 22 June, 2022, 02:43

    Smart professional work ❤️

    Reply this comment
  20. Kwok Chow
    Kwok Chow 22 June, 2022, 02:43

    This is quite a tedious job that requires a significant amount of time and skill. I assume you factor that into the bill. I didn't think it was even possible to splice this type of cable.

    Reply this comment
  21. phrœg
    phrœg 22 June, 2022, 02:43

    I was pretty confident in doing this myself until you whipped out the microscope…

    Reply this comment
  22. Mi Hai
    Mi Hai 22 June, 2022, 02:43

    Although this may sound like a good idea, it will not last long term. I tried this method a couple of times and deemed that we will not do this repair for customers. The solder mask will peel up off the flex cable and it will bend at the joint.

    Reply this comment
  23. TheNinjaMarmot
    TheNinjaMarmot 22 June, 2022, 02:43

    I'm wondering what it does to the wifi cables. I've seen Macbooks which have poor wifi in areas where other devices have no problem

    Reply this comment
  24. Teph Williams
    Teph Williams 22 June, 2022, 02:43

    This is amazing, thank you! Before I found your video I was wondering why Apple wouldn't cover all the models this issue impacted, but after an hour on the phone, I couldn't get an explanation. Now that I know they've covered it in the past, I'm gonna call back (with a guy on my side to do some of the talking, because sexism is alive and well in customer support) and keep at it until they cover the repair. The fact that they haven't stated a reason why only some models are covered, even if the reason is complete bs, means that they really have no leg to stand on. Good luck to anyone else preparing for battle with Apple!

    Reply this comment
  25. piffdaddy420
    piffdaddy420 22 June, 2022, 02:43

    ive done this repair a few times the bootleg method before these replacement cables were available… i was about to say WOW that pen he uses is a GAME CHANGER how easy he was able to scrape off the insulation on the cable, until he started doing the original cable… lol. i guess whatever the replacements are made of make it super easy to scrape off…

    Reply this comment
  26. Lee Craig Stewart
    Lee Craig Stewart 22 June, 2022, 02:43

    Excellent video.

    Reply this comment
  27. Lee Craig Stewart
    Lee Craig Stewart 22 June, 2022, 02:43

    What A model is it? I know my 2020 M1 MacBook Pro has the short flex cable but my previous MacBook – 2019 16" had a longer video flex cable.

    Reply this comment
  28. Buford
    Buford "Mad Dog" Tannen 22 June, 2022, 02:43

    Damn! This ends with a cliffhanger,with that cable falling under the desk!!! 😂😭

    Reply this comment
  29. Majed AL-Hafez
    Majed AL-Hafez 22 June, 2022, 02:43

    Bull use keeps lol

    Reply this comment
  30. Graham
    Graham 22 June, 2022, 02:43

    What make is the electronic screwdriver you are using? Not cheap I imagine, haha.

    Reply this comment
  31. Tai lumis
    Tai lumis 22 June, 2022, 02:43

    Is the new M1Max Macbook Pro 16" and the Old 16" also affected or guess to be affected? :S AND is it possible to get an Extension cable? female connector and male connector.

    Reply this comment
  32. Nigel Mobley
    Nigel Mobley 22 June, 2022, 02:43

    I find when using tinned wire or coated wire, stretching the wire slightly between two pliers helps to straighten the wire and makes it easier to solder.

    Reply this comment
  33. The Angry Homosexual
    The Angry Homosexual 22 June, 2022, 02:43

    Tell Paul he is handsome 😛

    Reply this comment
  34. Byte Me
    Byte Me 22 June, 2022, 02:43

    Great Job Paul, I was going to ask if Louis'es voice changed.

    Reply this comment
  35. stephen shepherd
    stephen shepherd 22 June, 2022, 02:43

    Great disclaimer at start 🙌♥️. Precise as always.

    Reply this comment
  36. Amoy Bisaya
    Amoy Bisaya 22 June, 2022, 02:43

    Can you tell me what screwdriver Paul is using. The motor one. I couldn’t find it in the description. Thanks.

    Reply this comment
  37. jedics
    jedics 22 June, 2022, 02:43

    I am reminded watching this video of the staggering amount of greed a company must have to not just supply a replaceable cable and make a couple of dollars (that fixes a problem of their creation) instead of trying to make hundreds from selling you what is attached to the cable. Instead smart determined people can make a living from such a difficult time consuming repair like this. Interesting to watch but ffs I hope big tech gets reeled all the way in and gets forced to make lasting products with all replaceable parts like once upon a time. Given Computers are now an essential tool to almost everybody they should be able to stay functioning for a decade minimum if treated properly imo…

    Reply this comment
  38. Alex Thayer
    Alex Thayer 22 June, 2022, 02:43

    You can just connect all the return lines together, also I’ve found T7000 to have significantly better durability than traditional solder mask for this repair

    Reply this comment
  39. TinkeringTime
    TinkeringTime 22 June, 2022, 02:43

    Very impressive.. even ran all of the LED return lines separately.

    Reply this comment
  40. Martin Hill
    Martin Hill 22 June, 2022, 02:43

    5:13 – Louis' Schadenfreude. 🙂

    Reply this comment
  41. Roman Aleksander Duda
    Roman Aleksander Duda 22 June, 2022, 02:43

    On the back of the extended tape in this way, you should stick a cloth strip for reinforcement.

    Reply this comment
  42. UKSL MacLab
    UKSL MacLab 22 June, 2022, 02:43

    Hi Paul, How come you are using jumpers again? I shared our method to stop that weakness? Cheers, Matt!

    Reply this comment
  43. giorgos texnikos
    giorgos texnikos 22 June, 2022, 02:43

    very professional job.

    Reply this comment
  44. Asistenta Computerizata
    Asistenta Computerizata 22 June, 2022, 02:43

    second cable is not backlight cable, is camera cable!

    Reply this comment
  45. Edo Peters
    Edo Peters 22 June, 2022, 02:43

    A very impressive job. Respect!

    Reply this comment

Write a Comment

<